It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.– Warren Buffet, CEO of Berkshire Hathaway
Did you trade in your cushy 9-to-5 job to work 80-hour weeks, with no benefits, and no holidays to build a 3-star business? No, not you didn’t.
70% of your business is going to make contact with you by searching for you online and the first thing that they will see is your business profile. We want you to make a solid first impression and to greet clients with glowing reviews and accurate information.
Why you need a Review Management Strategy.
Every serious business needs a Review Management Strategy. Do you ever experience red-flag anxiety because of negative reviews? How often do you want to purchase something online but then find yourself discouraged because of low review scores or a lack of transaction history?
5-star businesses are not impervious to criticism or regrettable circumstance. It is important to address negative press immediately and with exceptional customer service. Transparency and empathy are the hallmarks of a great company.